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Stuck in Lite Mode? | Help Center

Stuck in Lite Mode?

If you have an active subscription but you get the Lite mode prompt and your account is in Lite mode, you may need to re-authenticate.

How to re-authenticate: Open up the OTR Diagnostics Application, click on the Green OTR Logo in the top left-hand corner of the dashboard, click Account Details, click Logout, then log in with your account details.

If you need further assistance, contact our support team via email at support@otrperformance.com or by calling 586-799-4375.